Refunds, returns & shipping

Decks are shipped to the address you provide at checkout. Please check it carefully — we cannot redirect a parcel once it has shipped.

Orders are normally prepared within 3 business days. Delivery time depends on your carrier and destination.

Unopened decks may be returned within 30 days of delivery for a refund of the purchase price. Return shipping is paid by the buyer unless the deck arrived damaged or incorrect.

If your deck arrives damaged, incomplete or incorrect, contact support within 14 days of delivery with a photo and we will replace it or refund it.

Opened decks cannot be resold and are refundable only where required by law or where the product is defective.

Buying the deck also unlocks the digital 52 Rules library in your account. Because access is granted immediately, the digital portion is not separately refundable.

If you request and receive a refund on a returned deck, the matching digital access may be removed.

One-time memberships (Family and Business) do not renew and are never charged again automatically.

Monthly memberships continue until you cancel and can be cancelled at any time; access continues to the end of the period already paid for.

You are only ever charged for a checkout you complete yourself. We do not add charges to a saved card without a new checkout.

If you were charged in error or charged twice, contact support and we will investigate and refund any duplicate charge.

Contact support through the support page with your account email, the order or membership concerned, and what you would like resolved.

Approved refunds are returned to the original payment method. Your bank normally posts the refund within 5–10 business days.

All Project Investor products are educational. We do not promise or guarantee any financial, investment, trading or business outcome, and no refund is available on the basis that education did not produce a particular result.